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Refund Policy

At Varcas Software Solution, we strive to ensure customer satisfaction with our products and services. However, we understand that there may be instances where a refund is requested. Please read the following refund policy carefully to understand the terms and conditions governing refunds:

1. Eligibility for Refund:

  • The product or service purchased is defective or not functioning as described.
  • The request for a refund is made within 48 hours from the date project initiation.

Refunds will not be provided for:

  • Change of mind or personal preference.
  • Services that have already been provided or partially utilized.
  • Products that have been customized or modified based on customer specifications.

2. How to Request a Refund:

To request a refund, please contact our customer support team at contact@varcassoftwaresolution.com with the following information:

  • Your name and contact details.
  • Order number or transaction ID.
  • Reason for the refund request.
  • Any relevant supporting documentation or evidence.

3. Refund Process:

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within [X business days]. Refunds may take additional time to reflect in your account depending on your financial institution.

4. Cancellation Policy:

If you wish to cancel a subscription or service, please refer to our cancellation policy for guidelines on eligibility and procedures.

5. Contact Us:

If you have any questions or concerns regarding our refund policy, please feel free to contact us at contact@varcassoftwaresolution.com.

Please note that this refund policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.

Last updated: 01-01-2024